inclusive design Archives - UX Copenhagen

Jose Coronado

hellemartens — Fri, 15 Dec 2023 11:13:51 +0000

Building Together

In recent years, organizations and leaders have had to adapt and evolve to the changing conditions forced by the pandemic. Together with our teams, we endured difficult times, and we also experienced a collective healing. The pendulum is also shifting from demand to contraction.

Compassionate and inclusive leadership is now much more important for everyone. In this talk, José Coronado will share stories from the industry and his personal leadership journey on how to build diverse, committed, and high-impact teams.

After many years of leadership roles both in-house and as a management consultant with organizations that include JP Morgan, McKinsey, Accenture, Bain Capital, AIG, Shire, Aquent, ADP, Oracle, and AT&T, Jose recently became an freelancer, working with leading change management initiatives, and design and development of innovative products that have exponentially increased the customer experience. He is a performance-driven user experience, transformation and innovation executive, who is passionate about creating products that engage people, generate revenue and optimize performance.

He leverages his expertise in user experience, leading projects and galvanizing global teams to deliver innovative solutions and drive profitability.

TICKETS ARE AVAILABLE HERE: https://uxcopenhagen.com/#tickets

Connect with Jose here:

LinkedIn: https://www.linkedin.com/in/josecoronado/

Twitter: https://twitter.com/jcoronado1

Medium: https://medium.com/@jcoronado1/

The post Jose Coronado appeared first on UX Copenhagen.

Ruby Pryor

hellemartens — Tue, 21 Nov 2023 14:10:47 +0000

Dismantling ‘default thinking’ for inclusive innovation

Growth has been the default modus operandi for so long it is almost unspoken. This talk challenges ‘growth-default’ along with other ‘defaults’ that inform product and design: masculine default, northern hemisphere default, english defaults etc.

It is a call to action to challenge the utility of defaults that inform our work.

With this talk, Ruby will draw examples from across the globe and show products moving beyond our current paradigms as well as those stuck in default thinking. She will arm you with the tools you need to think differently about product designn, covering things big and small that we can all do to create better products that align with more inclusive values.

Originally from Melbourne, Australia, Ruby Pryor now lives in Singapore. She is currently the founder of Rex. Rex is dedicated to equipping designers with the skills they need to demonstrate and increase their impact.

Ruby is on a mission to increase the impact that design has in the world. She crystalised this mission through her work across Australia and Asia with companies including Boston Consulting Group and Grab.

TICKETS ARE AVAILABLE HERE: https://uxcopenhagen.com/#tickets

Connect with Ruby here:

LinkedIn: https://www.linkedin.com/in/ruby-pryor/

Website: https://www.rex.inc/

The post Ruby Pryor appeared first on UX Copenhagen.

Mansi Gupta

hellemartens — Fri, 10 Feb 2023 14:06:06 +0000

Reducing Unintended Consequences Created by the Gender-Neutrality Guise to Design for the Invisible Half

Uber rolled out SOS functionality only after there were sexual harassment cases
reported on their rides, originally overlooking safety (which often matters more to
women). Yoga apps, even with an overwhelmingly female audience, fail to acknowledge menstruation. Pension funds, failing to acknowledge that women live longer have contributed to gender financial gaps.

Our products and services continue to overlook women’s key needs and create unintended consequences for them. Chances are that most of us are not only using products and services that overlook key needs of women, we are also creating them. Research shows that our current design methodologies are biased—that under the guise of being “genderless” or “gender-neutral,” they continue to produce one-size-fits-men outcomes. Businesses have failed to design for and create impact for women–and women continue to remain invisible and overlooked in a world traditionally designed for men.

Mansi Gupta says “As a women-centric behavioral design lead for several years, I observed that projects across domain, culture, and geography often run into the similar unique barriers that specifically women face. Safe access, time poverty, non-linearity of their lives continues to go unacknowledged. At the same time, brilliant gender-driven design practitioners have been solving these problems in different contexts for years with, and alongside women. There is room for their learnings, insights, and design principles to be amplified; and cross-learning to be had.”

“Design for Women,” a methodology and toolkit, is the culmination of key themes, design principles, and tools from several hours of research interviews with gender experts–so that we can shift the way we approach our projects, and widen our lens in research and ideation to meet women’s needs. This talk will introduce designers to the Design for Women methodology and help incorporate an inclusive, women-centric lens in their thinking, ideation and creative toolkit.

Attendees will leave with:
● An increased understanding of how our current gender-neutral design
methodologies overlook women
● Tools to evaluate products, services and experiences with a women-centric design lens and a tactile way to frame design conversations, ideation sessions and
problem definition with women at the front and centre.
● Applicable key themes, insights, and design principles to ensure a women-centric design approach both inside and outside of work.

As the founder of Unconform, Mansi partners with organisations to help them incorporate a women-centric design lens across products, programs and processes. She is the creator of Design for Women–a methodology focused on intentionally and actively designing for women; the author of Unconforming, a newsletter advancing dialogue at the intersection of women and design; and the curator of Design for Women Conversations, a monthly event series bringing together gender and design practitioners.

Mansi has 10+ years of experience applying behavioural research & design strategy in social impact. Previously, she led projects at Women’s World Banking to increase financial inclusion among lower-income women in developing nations. Prior to that, she designed games to research reproductive healthcare in rural India as a designer for Final Mile Consulting.

Mansi holds a BA in Computer Science & Economics from Bryn Mawr
College, and an MFA in Products of Design from the School of Visual Arts. She grew up in India, and is now based in Amsterdam.

TICKETS ARE AVAILABLE HERE: https://uxcopenhagen.com/#tickets

Connect with Mansi here:

Website: unconformstudio.com/sign-up (Company)

LinkedIn: https://www.linkedin.com/in/mansigupta/

The post Mansi Gupta appeared first on UX Copenhagen.

Rachael Edwards and Demi Daniels

hellemartens — Fri, 27 Jan 2023 17:03:09 +0000

Workshop: Unlock the hidden power of inclusive content

Your words matter. In this content design-focused workshop, you’ll learn how to write for real people and create better user journeys though the hidden power of inclusive language. The workshop is presented to you by Demi Daniels and Rachael Edwards of Auto Trader UK.

Demi Daniels is a teacher-turned-content designer, originally from the United States. She is living in Manchester, United Kingdom and working at Auto Trader UK. She believes her experiences of hospitality work, teaching, and living overseas help shaped her empathetic mindset, allowing her to put users at the front of her mind.

Demi believes that a great digital experience relies on the bond between copy and design. She strives to give users the experience to make it feel like they are talking with a friend about a complex subject, by crafting easy to understand language. She’s an active member of the Accessibility Working Group at Auto Trader and enjoys sharing what she knows and learning from others.

Rachael Edwards is a content designer from Manchester, United Kingdom. Combining a lifelong love of writing and a passion for accessibility and user-centred design, Rachael is on a mission to simplify as much complex content as she can get her hands on.

With a background in SEO content writing and conversion rate optimisation, Rachael made the switch to UX after discovering just how much impact the right content can have on user experience. Now working at Auto Trader UK, she is an active member of the company’s Accessibility Working Group, where she helps run training workshops that spread the word about the importance of inclusive content and using plain English.

TICKETS ARE AVAILABLE HERE: https://uxcopenhagen.com/#tickets

Connect with Demi here:

Twitter: @ddtweets1313

LinkedIn: https://www.linkedin.com/in/demidanielscontent/

Connect with Rachael here:
Website: https://www.rpccportfolio.com/

Twitter: https://twitter.com/rachaelledward

LinkedIn: https://www.linkedin.com/in/rachaeledwardscontentdesigner/

The post Rachael Edwards and Demi Daniels appeared first on UX Copenhagen.

Jen Blatz

hellemartens — Fri, 27 Jan 2023 08:59:02 +0000

Spontaneous Talks Frameworks WORKSHOP

People love stories. We are told time and time again the value of storytelling when we present our UX work. But this is a workshop about Spontaneous Talks Frameworks (STF for short). These are a bit different from your traditional fairy tale that follows the arc and structure of a story. STF may not have a rising action, a climax, or a resolution. Heck, you might go as far to say that STF are not really stories at all.

Spontaneous Talks Frameworks are less about describing a narrative, and more about quickly organizing your thoughts, using a framework. A Spontaneous Talks Framework helps you to organize your thoughts to present UX designs or research findings to your stakeholders. STF can be a fabulous crutch when you need to speak on a topic that you have not prepared for in advance.

In this workshop, Jen Blatz will teach you how to organize your thoughts with these easy frameworks. You will learn how to use this thought organization technique to answer anything — and use it to present your UX work. You will:

Know how to answer (because you organized your thoughts)

Feel confident in speaking (because now you know your answer)

And just do it (that is, speak with less anxiety because you organized your thoughts)

Sometimes neither you nor your stakeholders have the time for a full presentation. These hacks allow you to present information on a short timeline. Spontaneous Talks Frameworks help you break up your story into smaller, consumable chunks so it’s easier to organize and remember.

Jen Blatz is a Lead User Experience Researcher and Designer with expertise that lends itself to any industry. Jen’s path to UX started in journalism and graphic design where she learned the importance of aesthetics, organization, and catering content for the consumer. She has worked in a number of fields including finance, mortgage, cloud storage, security and pet health.

Jen loves being active in the UX community to learn and grow while helping others do the same. She is the co-founder and president of the UX Research and Strategy group, a 501c3 organization, with an international presence with thousands of members and followers. She is the organizer of WIAD (World Information Architecture Day) locally, and speaker for several meetup groups and international conferences like UX Australia, Convey UX, IAC (Information Architecture Conference), UX New Zealand, UX Research and Insights Summit and more.

TICKETS ARE AVAILABLE HERE: https://uxcopenhagen.com/#tickets

Connect with Jen:
Websites: jenniferblatzdesign.com (Company)
dribbble.com/jnblatz (Portfolio)
uxresearchandstrategy.com/ (Other)
LinkedIn: https://www.linkedin.com/in/jenniferblatz/
Twitter: https://twitter.com/jnblatz

The post Jen Blatz appeared first on UX Copenhagen.

Lisa Talia Moretti

hellemartens — Fri, 27 Jan 2023 08:14:41 +0000

Designing for relationships

When was the last time you helped someone do something online? Do you have any formal ‘authority’ in place? Perhaps you’re a parent or a guardian or have a power of attorney in place for your mum, dad or a grandparent.

Who would help you if you lost mental capacity or were no longer capable of making your own decisions all of the time? For the 55 million people living with dementia and the 10 million more who get diagnosed every year, getting support is not a random thought experiment (WHO, 2022). It’s their day-to-day reality.

Informal and formal support are a key feature of human life and as a result, our services should be flexible enough to cope with a supporter-in-tow on the other end of a screen, telephone or paper form. However, despite their everyday occurrence, supported journeys are often treated as outliers in service patterns; they’re not prioritised, poorly understood and under researched. Why do we make it so difficult for people to get the help they need?

A lack of supported journeys isn’t just a design flaw. In some instances, their absence becomes outright service failure.

In this talk, Lisa Talia Moretti will share lessons of being part of a multidisciplinary team looking to modernise the lasting power of attorney service in the UK. Her biggest insight? We need to design for relationships, not just users.

Lisa is a Digital Sociologist and User Research Principal at AND Digital in the UK. Over the last 15 years she has worked as a researcher and strategist across service design, content and branding.

She is an Associate Lecturer at Goldsmiths, Cardiff University and Plymouth University, and a Research Fellow at The Governance Lab. Lisa is also the Co-Chair of BIMA’s AI Council and the Sovrin Foundation’s Working Group on Guardianship. In 2020 Lisa was named as one of Britain’s 100 people who are shaping the British digital industry in the category Champion for Change.

TICKETS ARE AVAILABLE HERE: https://uxcopenhagen.com/#tickets

Connect with Lisa:

LinkedIn: https://www.linkedin.com/in/lisataliamoretti/
Twitter: https://twitter.com/LisaTalia

Medium: https://medium.com/the-minis

And watch her TED talk here: https://www.ted.com/talks/lisa_talia_moretti_technology_is_not_a_product_it_s_a_system

The post Lisa Talia Moretti appeared first on UX Copenhagen.

Tobias Christian Jensen

hellemartens — Wed, 21 Dec 2022 11:44:06 +0000

WORKSHOP: The Use of Color in the Dark Ages

Tobias Christian Jensen, Accessibility Expert with Siteimprove, will be hosting his UX Copenhagen workshop “The Use of Color in the Dark Ages” on June 7th in Copenhagen:

“What do medieval sculptors, tiny Pacific Ocean islands, and poorly stuffed lions have in common with digital design?

Color plays a quintessential role when we design. Yet we often struggle with using color in a way that makes our intentions clear to everyone and meets the requirements for inclusive design. Through stories and hands-on exercises, we will take a trip through time and travel back to the 12th century and beyond to see what we can learn from those who came before us.”

Tobias Christian Jensen is a certified professional in Accessibility Core Competencies (CPACC) by the International Association of Accessibility Professionals (IAAP), an experienced public speaker, and chair of the Nordic Accessibility Community Group under W3C, promoting inclusive design in the Nordic countries. Working with digital transformation and inclusivity at Siteimprove, he teaches designers, developers, and business leaders on the importance of getting digital accessibility right, and how to do it.

TICKETS ARE AVAILABLE HERE: https://www.eventbrite.com/e/inclusive-design-workshop-the-use-of-color-in-the-dark-ages-tickets-642019647047

Connect with Tobias:

LinkedIn: https://www.linkedin.com/in/2biaz/

Twitter: @2biazdk

Website: wearewonder.dk

The post Tobias Christian Jensen appeared first on UX Copenhagen.

Demi Daniels and Rachael Edwards

hellemartens — Wed, 26 Oct 2022 11:57:05 +0000

Workshop: Unlock the hidden power of inclusive content

Your words matter. In this content design-focused workshop, you’ll learn how to write for real people and create better user journeys though the hidden power of inclusive language. The workshop is presented to you by Rachael Edwards and Demi Daniels of Auto Trader UK.

TICKETS ARE AVAILABLE HERE: https://uxcopenhagen.com/#tickets

Connect with Rachael here:
Website: https://www.rpccportfolio.com/

Twitter: https://twitter.com/rachaelledward

LinkedIn: https://www.linkedin.com/in/rachaeledwardscontentdesigner/

Connectt with Demi here:

Twitter: @ddtweets1313

LinkedIn: https://www.linkedin.com/in/demidanielscontent/

The post Demi Daniels and Rachael Edwards appeared first on UX Copenhagen.

Piccia Neri

hellemartens — Fri, 23 Sep 2022 07:48:42 +0000

Visible, Beautiful, Creative, and Accessible!

“Accessibility is the death of creativity”; “You can’t be creative and accessible”; “This site may not be accessible or useful, but it’s because it’s creative!”

How many times have you heard the above, or a combination thereof? On the modern web, there is a tendency to identify “creativity” with “objects that move very fast on the screen without any apparent reason”.

If creativity needed animation, we might as well set fire to most of the world’s museums.

There is also a tendency to identify “accessible” with “ugly” and “sacrificing imagination”. Piccia Neri will debunk these myths in her talk, showing how your website – and business – can be visible, beautiful, creative, accessible – and at the same time, extremely profitable.

Piccia Neri helps agencies, businesses, designers & developers thrive and win on the web by putting their users at the centre of their process. She does this as a UX and accessible design consultant on projects, as a course provider, trainer, coach and workshop leader. She speaks at conferences globally on UX and accessible design. She also organizes the Design for Conversions conference, which focuses on helping agencies design products that convert more, by putting people first.

TICKETS ARE AVAILABLE HERE: https://uxcopenhagen.com/#tickets

Connect with Piccia:

Website: https://piccianeri.com/

Twitter: https://twitter.com/Piccia

LinkedIn: https://www.linkedin.com/in/piccia-neri/

The post Piccia Neri appeared first on UX Copenhagen.