e-commerce Archives - UX Copenhagen https://uxcopenhagen.com/tag/e-commerce/ Denmark's most inspirational Human Experience event! Fri, 16 Feb 2024 20:29:16 +0000 en-US hourly 1 https://uxcopenhagen.com/wp-content/uploads/2021/11/cropped-cropped-BG-logo-1-32x32.png e-commerce Archives - UX Copenhagen https://uxcopenhagen.com/tag/e-commerce/ 32 32 Dr. Michal Halperin-Ben Zvi https://uxcopenhagen.com/dr-michal-halperin-ben-zvi/ Fri, 02 Feb 2024 14:30:43 +0000 https://uxcopenhagen.com/?p=2962 Growth has been the default modus operandi for so long it is almost unspoken. This talk challenges 'growth-default' along with other 'defaults' that inform product and design: masculine default, northern hemisphere default, english defaults etc. It is a call to action to challenge the utility of defaults that inform our work. In this talk, Ruby will draw examples from across the globe and show products moving beyond our current paradigms as well as those stuck in default thinking, while arming you with the tools you need to think differently about product design. It will cover things big and small that we can all do to create better products that align with more inclusive values.

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Dr. Michal Halperin-Ben Zvi speaking at UX Copenhagen 2024
Actionable, engaging, and unforgettable tips on increasing the engagement of 65+ segments
 
“More than 1 billion people over 60 live on this planet today. They are the fastest-growing category of e-commerce shoppers. Yet, despite goodwill, 2 in 5 feel that technology was not designed for them, and they are twice more likely to abandon a digital product- I believe we can change it.”
 
Dr. Michal Halperin-Ben Zvi is a seasoned expert working in the intersection between psychology and user experience. Her main area of expertise is in increasing the engagement of older users. She recently wrote a guide on this issue, and is a design strategist and UX researcher. Before getting a PhD in the psychology of aging, she went on a journey to India with her 86 year-old grandma, so she certainly has expertise in the area! 
 
With a proven track record of success, she has collaborated with health, banking, and government services, as well as industry giants like Microsoft, Wix.com, Medisafe, Simply, Moovit, and more, to increase conversion rates and engagement among older users. Best known as the author of the National Guide “LOG IN,” she set standards for inclusive design and led the way in creating impactful, age-friendly digital products.
 
Key take-aways from Michal’s talk:
  • Spotlighting the elements that need attention when considering UI, UX, and CX for older users.
  • How to create guidelines for age-friendly adjustment, and a deep understanding of the logic behind them, which will be demonstrated by various web and app elements that fail to work among older users and possible improvements.
  • Understanding the importance of the Third-age user-centered approach. 
TICKETS ARE AVAILABLE HERE: https://uxcopenhagen.com/#tickets

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]]> Anna Rátkai https://uxcopenhagen.com/anna-ratkai/ Fri, 01 Dec 2023 07:50:14 +0000 https://uxcopenhagen.com/?p=2727 Excessive consumption of unnecessary stuff is unquestionably one of the leading causes of climate change. And it’s not just the environment that suffers: the clutter we invite to our lives suffocates us.We have enough, we don’t need more stuff. UX Researcher Anna Rátkai is coming to UX Copenhagen to talk about her passion project "Kind Commerce". She wants to raise awareness and get more designers to advocate for an alternative approach to e-commerce design.

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Anna Rátkai speaking at UX Copenhagen 2024
Kind Commerce: challenging excessive consumption with mindful e-commerce design
 
Excessive consumption of unnecessary stuff is unquestionably one of the leading causes of climate change. And it’s not just the environment that suffers: the clutter we invite to our lives suffocates us.

We have enough, we don’t need more stuff. Yet whenever we visit an online store to buy one thing, we are encouraged to buy 3 more other things we didn’t intend to.

E-commerce sites are using persuasive design and nudging to push us to buy more things we don’t need. Think: “Only one left in stock. Hurry!” or ”Buy for $10 more to get free shipping”.

For a sustainable future, we must change how we design e-commerce. Instead of pushing our users to fill up their carts with excess stuff, we need to help them make intentional and mindful purchase decisions. 

So let’s discuss this problem space and discover Kind Commerce: a mindful approach to e-commerce design.

Anna is a UX Researcher in cyber security who spends a substantial amount of her free time on her passion project: Kind Commerce. Challenging pushy e-commerce design is for sure an uphill battle when the only thing companies want is to sell more stuff. That is why she is coming to UX Copenhagen, to talk to passionate and thoughtful designers, like yourself, to raise awareness and get more designers excited about advocating for an alternative approach toward e-commerce design. 

Besides her sustainability-related work, she is also active in building a local UX community in Gothenburg, Sweden.

 
TICKETS ARE AVAILABLE HERE: https://uxcopenhagen.com/#tickets
 
Connect with Anna here:

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