Brennan Hartich heads up Design Operations at Slack, driving design team goals and objectives and key results, managing the design process, and making sure the team holds a high bar for design quality and execution.
Before working at Slack, Brennan started the DesignOps team at Intuit, growing the function from a team of one to a team of twenty. Brennan has also worked as a Design Program Manager at Facebook, and before working in the DesignOps world, Brennan worked at several advertising agencies in producer type roles
To Brennan and Pat, building relationships and being able to lead without authority are key skills that all teams need to have. To them, it is an art to be able to influence an organization and bring about change.
We are extremely excited to bring them both to stage to share with you their experiences in working together to build the DesignOps team at Intuit. You will hear about what functions need to be put together, what can be used to help measure success, what is needed to help teams grow, and how you can understand what is expected from different teams at each level.
About the workshop “Communicating and Establishing DesignOps as a New Function” on Wednesday, April 1st:
Brennan and Pat will be expanding on their talk from UX Copenhagen with a full-day workshop on April 1st.
The goal of this workshop is to help attendees understand how to approach and create levels for their DesignOps teams, and to create a baseline in the industry.
“Every organization operates and values things differently. For example, some value and prioritize design in all they do, others put more emphasis on operations, etc. This means levels, expectations, and requirements can vary drastically by company. What one designer may find very useful in their own team’s levels, others may think are completely unrelated or not necessary. While we may not be able to create a consensus of what DesignOps means across the industry, we will present to you a framework that in our experience has worked quite well for more mature design teams (especially those in tech), and that hopefully many of you can use as a baseline for tailoring it to your specific organization’s needs.”
We will be sending our workshop participants over to Sweden for the DesignOps workshop! It’s a 40-minute trip from Copenhagen central station, and UX Copenhagen will provide you with train tickets.
will be hosting our full-day workshop with Pat and Brennan in their fantastic office in Malmö.