Chris Monnier

“How UX research has helped develop personal growth”

Chris is here to tell us about an Airbnb feature that helps Chinese travelers tell stories about themselves and the personal growth that traveling on Airbnb has enabled. More specifically, he’ll be talking about the research that they have done at Airbnb that allowed them to take something super ambiguous (stories about travel) and first understand the problem that needed to be solved and then design a solution for them.